NuQuest/Bridge Pointe wants you to visit our website knowing that you have
control over your personal information. You can browse our pages without
having to tell us who you are or revealing any personal information
whatsoever. However, we do offer several customer service applications on the
website designed to provide you customized information about NuQuest Bridge
Pointe's products and services. These specific applications will require you
to input information such as name and address in order for us to service you
appropriately.
We have implemented these practices for the NuQuest/Bridge Pointe website
(http://www.nqbp.com) which includes content from NuQuest/Bridge Pointe and
affiliate companies. NuQuest/Bridge Pointe is not responsible for the privacy
practices or the content of any other websites on the Internet that are
hyper-linked to or from the NuQuest/Bridge Pointe website. This website
contains links to other websites. Please note that when you click on one of
these links, you are transferred to another website that may not be under
NuQuest/Bridge Pointe 's control. We encourage you to read the privacy
statements of these linked sites as their privacy policy may differ from
ours.
The NuQuest/Bridge Pointe website collects information only if you choose to
provide it. Certain services NuQuest/Bridge Pointe provides are primarily
offered using the www.nqbp.com website. In most cases, NuQuest/Bridge Pointe
is happy to make arrangements to communicate information and provide services
using alternate tools.
The NuQuest/Bridge Pointe registration form requires users to give us basic contact
information including their name, company and email address. This information
is not verified and may partially be changed by members from their "My
Account" area at any time.
The email address information provided with the registration
form is used to get in touch with the customer when necessary to remind them
of their password, status on a file.
The NuQuest/Bridge Pointe website is designed to give our customers and
prospective customers a confidential means of gathering information about our
company, services and products and for doing business with us over the
Internet. In general, our site will only collect consensual data from you
that will be used to service requests.
We may log general statistical information such as the domain name, IP
address and browser type used by visitors to our site through a site-reporting
tool that runs on our server. This information is used internally only to
show activity and trends of our site usage. The log file information does not
contain personally identifiable information, such as name, address, phone,
etc.
We do not share any nonpublic personal information about you with
non-affiliated third parties other than entities that perform business
functions integral to the provision or servicing of our products or when
required by law. We also do not sell any customer information to mailing
lists companies or mass marketing companies. We treat our client information
as confidential.
NuQuest/Bridge Pointe uses a wide variety of computer hardware and software
tools to guard system and data privacy and integrity. NuQuest/Bridge Pointe's
computer systems are also protected by additional measures such as network
routers and firewalls intended to prevent unauthorized access.
Web based services are made available in the management of your account. To
access these services, a user ID and password are used to protect the privacy
of your information. It is your responsibility to select a strong password
and to protect the confidentiality of that password.
All new registrants will receive a welcoming email on registration to our
site. User IDs or passwords may be sent by email to you on your request via
the website.
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address. Out of respect for our users'
privacy we provide a way to opt-out of these communications.
On rare occasions it is necessary to send out a strictly service related
announcement. For instance, if our service is temporarily suspended for
maintenance we might send users an email. Generally, users may not opt-out of
these communications, though they can deactivate their account. These
communications are not promotional in nature.
We communicate with our customers on a regular basis to provide requested services
and in regards to issues relating to their account we may reply via email or
phone. Certain information that may be communicated may fall under the
privacy regulations of the Health Insurance Portability and Accountability
Act. When
communicating non-exempt protected health information, it is the sender’s
responsibility to select a secure communication method.
Standard public e-mail is not a
secure communication method.
When our registration/order form asks users to enter sensitive information,
that information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as our service
order form, the lock icon on the bottom of Web browsers such as
Netscape Navigator
and Microsoft
Internet Explorer becomes locked.
While we use SSL encryption to protect sensitive information online, we also
do everything in our power to protect user-information off-line. All of our
users’ information, not just the sensitive information mentioned above, is
restricted in our offices. Only employees who need the information to perform
a specific job are granted access to personally identifiable information.
Furthermore, ALL employees are kept up-to-date on our security and privacy
practices. Finally, the servers that store personally identifiable
information are in a secure environment.
Like most standard website servers we use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, platform type, date/time stamp, and number of clicks to
analyze trends, administer the site, track user’s movement in the aggregate,
and gather broad demographic information for aggregate use. IP addresses etc.
may be linked to personally identifiable information.
This website takes every precaution to protect our users’ information. When
users submit sensitive information via the website, their information is
protected both online and off-line.
NuQuest/Bridge Pointe does not use third party advertising on its website.
NuQuest/Bridge Pointe requires the use of a cookie to use the portion of the
website requiring a login. A cookie is a piece of data stored on the user’s
computer tied to information about the user. We use session ID cookies and
persistent cookies. For the session ID cookie, once the user closes the browser, the
cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard
drive for an extended period of time. Persistent cookies can be removed by
following Internet browser help file directions.
NuQuest/Bridge Pointe has
security measures in place to protect the loss, misuse, and alteration of the
information under our control. While measures are in place, please be aware that
nothing is 100% secure and we do not claim it to be so.
If a user’s personally identifiable information changes (such as zip code,
phone, e-mail or postal address), or if a user no longer desires our service,
we provide a way to correct, update or delete/deactivate
users’ personally identifiable
information. This can be completed at the User Profile page or by contacting
us by e-mail, postal mail, or telephone at the contact information listed
below.
If we decide to change our privacy policy, we will announce those changes on
our Homepage so our users are always aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it. This
privacy statement may be modified from time to time. You may wish to visit
this page periodically to review the most recent privacy statement.
If you have any questions about this privacy statement, the practices
of this site, or your dealings with this Web site, you can contact us:
Address
NuQuest Resources, Inc.
PO Box 915619
Longwood, FL 32781-5619
Telephone
(407) 389-1303
(866) 858-7161 toll free
Fax
(407) 389-0299
E-Mail
info@nqbp.com
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